Goodrated 5 years ago
Rating from July 2021 (more than 2 years ago)
- Accrington, BB5 0RE
AFG Community Liverpool City South
AFG Community Liverpool City South is registered for home care, supported living and extra care housing in Liverpool, run by Alternative Futures Group Limited. CQC rated it Requires improvement overall in July 2025 (last checked 2 July 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
- Extra care housing
19 Besford Road, Belle Vale, Liverpool, L25 2XT
What CQC says
Overall rating
Requires improvementrated 1 year ago (2 July 2025)
The service is not performing as well as it should.
Down from Good, 17 September 2021.
Last checked by CQC: 2 July 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (2 July 2025)Is it effective?
Requires improvementrated 1 year ago (2 July 2025)Is it caring?
Goodrated 1 year ago (2 July 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (2 July 2025)Is it well-led?
Requires improvementrated 1 year ago (2 July 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Effective: Requires improvement
CQC checks whether care gets good results for people and follows good practice. It looks at how needs are assessed, food and drink, working with GPs and other services, and asking people for their consent.
Questions you could ask
- How do you find out what someone needs before their care starts?
- How do you work with GPs, nurses and other services?
- How do you make sure people get enough to eat and drink?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good17 September 2021Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living, Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 11 October 2019
- Local council area
- Liverpool
Who runs it
- Provider
- Alternative Futures Group Limited
- Brand
- BRAND Alternative Futures Group
- Kind of provider
- Company or organisation
Other services from this provider
AFG Community Liverpool City North
Home care, Supported living
Run by Alternative Futures Group Limited
No overall rating shown- Bootle, L20 3EF
AFG Community Mental Health
Home care, Supported living, Extra care housing
Run by Alternative Futures Group Limited
No overall rating shown- Warrington, WA5 0EZ
- Goodrated 3 years ago
Rating from February 2023 (more than 2 years ago)
- Nelson, BB9 5EG
AFG Complex and Specialist Care and Support
Home care, Supported living
Run by Alternative Futures Group Limited
No overall rating shown- Liverpool, L3 9SJ
- Goodrated 4 years ago
Rating from February 2022 (more than 2 years ago)
- Altrincham, WA14 5FA
and 2 more.