Natural Ability
Natural Ability is a supported living service in Hexham. CQC rated it Good overall in November 2019 (last checked 27 November 2019). It is registered to support older people, people with a learning disability or autism and younger adults.
- Supported living
West Orchard House, Allendale Road, Hexham, NE46 2DE
What CQC says
Overall rating
The service is performing well and meeting expectations.
Up from Requires improvement, 1 September 2018.
Read the CQC report (opens in a new tab)Last checked by CQC: 27 November 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 6 years ago (27 November 2019)Is it effective?
Goodrated 6 years ago (27 November 2019)Is it caring?
Goodrated 6 years ago (27 November 2019)Is it responsive to people’s needs?
Outstandingrated 6 years ago (27 November 2019)Is it well-led?
Goodrated 6 years ago (27 November 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement1 September 2018Read the report (opens in a new tab)
- Good3 December 2016Read the report (opens in a new tab)
About this service
- Type of care
- Supported living
- Who it supports
- Older people, Learning disability or autism, Younger adults
- Registered since
- 24 October 2019
- Local council area
- Northumberland
Who runs it
- Provider
- Natural Ability
- Kind of provider
- Company or organisation