Requires improvementrated 3 years ago
Rating from August 2023 (more than 2 years ago)
- Oxford, OX4 4GP
BBC CARE SERVICE LIMITED- Walton on Thames branch (New)
BBC CARE SERVICE LIMITED- Walton on Thames branch (New) is a home care service in Walton-on-thames, run by BBC Care Service Limited. CQC rated it Good overall in December 2025 (last checked 1 December 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
Regus Ashley Park, 42-50 Hersham Road, Walton-on-thames, KT12 1RZ
What CQC says
Overall rating
Goodrated 10 months ago (1 December 2025)
The service is performing well and meeting expectations.
Up from Requires improvement, 5 July 2023.
Last checked by CQC: 1 December 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 10 months ago (1 December 2025)Is it effective?
Goodrated 10 months ago (1 December 2025)Is it caring?
Goodrated 10 months ago (1 December 2025)Is it responsive to people’s needs?
Goodrated 10 months ago (1 December 2025)Is it well-led?
Goodrated 10 months ago (1 December 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Requires improvement5 July 2023Read the report (opens in a new tab)
- Inadequate13 January 2023Read the report (opens in a new tab)
- Inadequate1 June 2022Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Registered since
- 11 March 2020
- Local council area
- Surrey
Who runs it
- Provider
- BBC Care Service Limited
- Kind of provider
- Company or organisation