Goodrated 7 years ago
Rating from July 2019 (more than 2 years ago)
- Cheltenham, GL51 6PN
Care at Home (High Street)
Care at Home (High Street) is registered for home care and supported living in Gloucester, run by Holmleigh Care Homes Limited. CQC rated it Good overall in July 2021 (last checked 10 August 2022). It is registered to support older people, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.
- Home care
- Supported living
113 High Street, Tredworth, Gloucester, GL1 4SY
What CQC says
Overall rating
Goodrated 5 years ago (23 July 2021)
The service is performing well and meeting expectations.
Read the CQC report (opens in a new tab)Last checked by CQC: 10 August 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 5 years ago (23 July 2021)Is it effective?
Goodrated 5 years ago (23 July 2021)Is it caring?
Goodrated 5 years ago (23 July 2021)Is it responsive to people’s needs?
Goodrated 5 years ago (23 July 2021)Is it well-led?
Goodrated 5 years ago (23 July 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from July 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 3 April 2020
- Local council area
- Gloucestershire
Who runs it
- Provider
- Holmleigh Care Homes Limited
- Kind of provider
- Company or organisation
Other services from this provider
- Requires improvementrated 3 years ago
Rating from October 2022 (more than 2 years ago)
- Swindon, SN2 2AZ
- Goodrated 2 months ago
- Gloucester, GL1 5SQ