Optimam Complex Care
Optimam Complex Care is a home care service in Waltham Cross, run by Jothbel Care Services Limited. CQC rated it Good overall in August 2025 (last checked 19 August 2025). It is registered to support older people, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.
- Home care
8 High Street, Waltham Cross, EN8 7BY
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 19 August 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 year ago (19 August 2025)Is it effective?
Goodrated 1 year ago (19 August 2025)Is it caring?
Goodrated 1 year ago (19 August 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (19 August 2025)Is it well-led?
Goodrated 1 year ago (19 August 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This is what CQC says about how it rates and inspects services. Each rating on this page is shown as CQC published it.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people
- Registered since
- 18 May 2020
- Local council area
- Hertfordshire
Who runs it
- Provider
- Jothbel Care Services Limited
- Kind of provider
- Company or organisation