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Sugarman Health and Wellbeing - Watford

Sugarman Health and Wellbeing - Watford is a home care service in Watford, run by Sugarman Health and Wellbeing Limited. CQC rated it Good overall in March 2026 (last checked 6 March 2026). It is registered to support people living with dementia, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.

  • Home care

Citibase Watford Suite G15, 42-44 Clarendon Road, Watford, WD17 1JJ

What CQC says

Overall rating

Goodrated 7 months ago (6 March 2026)

The service is performing well and meeting expectations.

Last checked by CQC: 6 March 2026.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 7 months ago (6 March 2026)
  • Is it effective?

    Goodrated 1 year ago (10 June 2025)
  • Is it caring?

    Goodrated 1 year ago (10 June 2025)
  • Is it responsive to people’s needs?

    Goodrated 1 year ago (10 June 2025)
  • Is it well-led?

    Requires improvementrated 7 months ago (6 March 2026)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

CQC rated it Good overall. It rated “Well-led” as Requires improvement.

What CQC looks at

  • Well-led: Requires improvement

    CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.

    Questions you could ask

    • Who is the registered manager, and how can families contact them?
    • How do you check the quality of care yourselves?
    • How can staff raise worries, and how are they supported when they do?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Home care
Who it supports
Dementia, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Drug and alcohol misuse, Eating disorder, Everyone
Registered since
1 April 2020
Local council area
Hertfordshire

Who runs it

Provider
Sugarman Health and Wellbeing Limited
Brand
BRAND HCRG
Kind of provider
Company or organisation

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  • Leeds

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  • Leicester

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    No overall rating shown

    Last checked December 2019 (more than 2 years ago)

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and 5 more.

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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