Serenity Healthcare Services Limited
Serenity Healthcare Services Limited is registered for home care and supported living in Bolton. CQC rated it Good overall in March 2022 (last checked 11 March 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a learning disability or autism.
- Home care
- Supported living
339 Halliwell Road, Bolton, BL1 8DF
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 11 March 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (11 March 2022)Is it effective?
Goodrated 4 years ago (11 March 2022)Is it caring?
Goodrated 4 years ago (11 March 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (11 March 2022)Is it well-led?
Requires improvementrated 4 years ago (11 March 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care, Supported living
- Who it supports
- Dementia, Older people, Physical disability, Learning disability or autism, Mental health needs, Younger adults
- Registered since
- 24 March 2020
- Local council area
- Bolton
Who runs it
- Provider
- Serenity Healthcare Services Limited
- Kind of provider
- Company or organisation