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First Choice Home Care (Norwich)

First Choice Home Care (Norwich) is a home care service in Norwich, run by First Choice Home Care Ltd. CQC rated it Requires improvement overall in June 2025 (last checked 24 June 2025). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care

First Floor, 2 Barton Way, Norwich, NR1 1DL

What CQC says

Overall rating

Requires improvementrated 1 year ago (24 June 2025)

The service is not performing as well as it should.

Last checked by CQC: 24 June 2025.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Requires improvementrated 1 year ago (24 June 2025)
  • Is it effective?

    Requires improvementrated 1 year ago (24 June 2025)
  • Is it caring?

    Requires improvementrated 1 year ago (24 June 2025)
  • Is it responsive to people’s needs?

    Requires improvementrated 1 year ago (24 June 2025)
  • Is it well-led?

    Inadequaterated 1 year ago (24 June 2025)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Home care
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse, Eating disorder
Registered since
7 April 2020
Local council area
Norfolk

Who runs it

Provider
First Choice Home Care Ltd
Kind of provider
Company or organisation

Other services from this provider