Goodrated 6 years ago
Rating from February 2020 (more than 2 years ago)
- Burgess Hill, RH15 9DD
Your Life (Welwyn Garden City)
Your Life (Welwyn Garden City) is a home care service in Welwyn Garden City, run by Yourlife Management Services Limited. CQC rated it Good overall in November 2018 (last checked 28 November 2018). It is registered to support people living with dementia, older people and younger adults.
- Home care
Peel Court, The Campus, Welwyn Garden City, Hertfordshire, AL8 6DG
What CQC says
Overall rating
Goodrated 7 years ago (28 November 2018)
The service is performing well and meeting expectations.
Last checked by CQC: 28 November 2018.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (28 November 2018)Is it effective?
Goodrated 7 years ago (28 November 2018)Is it caring?
Goodrated 7 years ago (28 November 2018)Is it responsive to people’s needs?
Goodrated 7 years ago (28 November 2018)Is it well-led?
Requires improvementrated 7 years ago (28 November 2018)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from November 2018. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Younger adults
- Registered since
- 22 August 2013
- Local council area
- Hertfordshire
Who runs it
- Provider
- Yourlife Management Services Limited
- Brand
- BRAND Yourlife Management Services
- Kind of provider
- Company or organisation
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