Carelink Healthcare Professionals Ltd
Carelink Healthcare Professionals Ltd is registered for home care, supported living and community health care services - Nurses Agency only in Leicester. CQC rated it Good overall in March 2024 (last checked 19 January 2024). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
- Community health care services - Nurses Agency only
13 Western Drive, Blaby, Leicester, Leicestershire, LE8 4FR
What CQC says
Overall rating
The service is performing well and meeting expectations.
The same as the rating before it (Good, 14 May 2019).
Read the CQC report (opens in a new tab)Last checked by CQC: 19 January 2024.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 2 years ago (16 March 2024)Is it effective?
Goodrated 2 years ago (16 March 2024)Is it caring?
Goodrated 7 years ago (14 May 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (14 May 2019)Is it well-led?
Requires improvementrated 2 years ago (16 March 2024)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2024. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good14 May 2019Read the report (opens in a new tab)
- Good5 July 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living, Community health care services - Nurses Agency only
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Eating disorder
- Registered since
- 5 September 2013
- Local council area
- Leicestershire
Who runs it
- Provider
- Carelink Healthcare Professionals Ltd
- Kind of provider
- Company or organisation