Eliona Healthcare Limited
Eliona Healthcare Limited is a home care service in Market Harborough. CQC rated it Good overall in June 2023 (last checked 14 June 2023). It is registered to support people living with dementia, older people, people with a physical disability and younger adults.
- Home care
31 Main Street, Sutton Bassett, Market Harborough, Leicestershire, LE16 8HP
What CQC says
Overall rating
The service is performing well and meeting expectations.
Last checked by CQC: 14 June 2023.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 3 years ago (14 June 2023)Is it effective?
Goodrated 3 years ago (14 June 2023)Is it caring?
Goodrated 3 years ago (14 June 2023)Is it responsive to people’s needs?
Goodrated 3 years ago (14 June 2023)Is it well-led?
Goodrated 3 years ago (14 June 2023)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from June 2023. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Safe” as Requires improvement.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Younger adults
- Registered since
- 5 November 2013
- Local council area
- North Northamptonshire
Who runs it
- Provider
- Eliona Healthcare Limited
- Kind of provider
- Company or organisation