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Wales

Home care in Neath Port Talbot

There are 28 home care services in Neath Port Talbot registered with Care Inspectorate Wales (CIW), the regulator of social care in Wales.

CIW rates each service on themes such as well-being and care and support, and gives no overall rating. 15 of them have ratings from CIW; the breakdown below counts each theme separately, in CIW’s own words. 13 have no ratings shown, because CIW has not published ratings for them yet. CIW data as at 14 October 2026.

Find the right one near you

Search by postcode to see home care by distance, with a map.

How home care in Neath Port Talbot are rated

CIW rates each service on themes and gives no overall rating. For each theme, this is how many services have each rating, in CIW’s own words. The themes are counted separately and we never add them together or turn them into a score of our own.

  • Well-being

    15 services rated

    • Excellent4 (27%)
    • Good11 (73%)
    • Requires improvement0 (0%)
    • Requires significant improvement0 (0%)
  • Care and support

    15 services rated

    • Excellent1 (7%)
    • Good14 (93%)
    • Requires improvement0 (0%)
    • Requires significant improvement0 (0%)
  • Leadership and management

    15 services rated

    • Excellent2 (13%)
    • Good10 (67%)
    • Requires improvement3 (20%)
    • Requires significant improvement0 (0%)

13 services have no ratings shown: CIW started rating care homes and home care in April 2025 and has not yet published ratings for every service. What the ratings mean.

Home care in Neath Port Talbot

Showing 21 to 28 of 28 services.

  • Seren Support Services Ltd (Cwm Taf)

    Home care

    Run by Seren Support Services Ltd

    • Well-being: Good
    • Care and support: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Port Talbot, SA13 1SB
  • Seren Support Services Ltd (Western Bay)

    Home care

    Run by Seren Support Services Ltd

    • Well-being: Good
    • Care and support: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Port Talbot, SA13 1SB
  • South Wales Community Service - Western Bay

    Home care

    Run by National Autistic Society

    • Well-being: Good
    • Care and support: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Neath, SA10 6RP
  • Westley Manse Project

    Home care

    Run by an individual provider

    No CIW ratings published yet
    • Port Talbot, SA13 1EN
  • Zion community care

    Home care

    Run by Zion Community Care Limited

    • Well-being: Good
    • Care and support: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Neath, SA10 6FG

Other kinds of care in Neath Port Talbot

Services registered with CIW here, by kind of care.

Home care in nearby areas

Councils close by. You can often look further afield for more choice.

Choosing home care

Home care (sometimes called domiciliary care) means carers who visit you at home to help with things like washing, dressing, meals and medicines. You stay in your own home.

Things to check

  • Ask whether you will have the same carers each time, and what happens if one is off sick.
  • Ask how visit times are agreed, and what happens if a carer is running late.
  • Ask how long each visit lasts, and whether travel time is counted in it.
  • Read the latest CIW report, and ask how the provider checks that visits happen.

Whoever ends up paying, you can ask your council’s adult social care team for a free assessment of what help you need. Our guide explains what to expect and what to ask.

How to choose care

About this information

CIW data as at 14 October 2026. Services not currently providing care, and services that are no longer registered, are not listed.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Where our data comes from

Care Comparison

Contains Care Quality Commission data © Care Quality Commission, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by CQC.

Contains Care Inspectorate data © Care Inspectorate, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by the Care Inspectorate.

Contains information from Care Inspectorate Wales © Crown copyright 2026, licensed under the Open Government Licence v3.0. Care Comparison is independent and is not connected to or endorsed by Care Inspectorate Wales.

Contains information from the Regulation and Quality Improvement Authority, licensed under the Open Government Licence v3.0 (via OpenDataNI). Care Comparison is independent and is not connected to or endorsed by RQIA.

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