Care and Support Service - Cote Lane
Home care, Supported living, Extra care housing
Run by The Council of St Monica Trust
Goodrated 3 years ago
Rating from June 2023 (more than 2 years ago)
- Bristol, BS9 3TL
The Chocolate Quarter Home Care Service
The Chocolate Quarter Home Care Service is a home care service in Bristol, run by The Council of St Monica Trust. CQC rated it Good overall in August 2022 (last checked 25 November 2022). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
The Chocolate Quarter, Trajectus Way, Keynsham, Bristol, BS31 2GJ
What CQC says
Overall rating
Goodrated 4 years ago (3 August 2022)
The service is performing well and meeting expectations.
The same as the rating before it (Good, 6 January 2021).
Read the CQC report (opens in a new tab)Last checked by CQC: 25 November 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 4 years ago (3 August 2022)Is it effective?
Goodrated 4 years ago (3 August 2022)Is it caring?
Goodrated 4 years ago (3 August 2022)Is it responsive to people’s needs?
Goodrated 4 years ago (3 August 2022)Is it well-led?
Goodrated 4 years ago (3 August 2022)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from August 2022. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good6 January 2021Read the report (opens in a new tab)
- Good6 February 2018Read the report (opens in a new tab)
- Good25 September 2015Read the report (opens in a new tab)
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Registered since
- 22 July 2021
- Local council area
- Bath and North East Somerset
Who runs it
- Provider
- The Council of St Monica Trust
- Kind of provider
- Company or organisation
Other services from this provider
Care and Support Service - Monica Wills House
Home care, Supported living, Extra care housing
Run by The Council of St Monica Trust
Outstandingrated 1 month ago- Bristol, BS3 3NJ
Care and Support Service - Westbury Fields
Home care, Supported living, Extra care housing
Run by The Council of St Monica Trust
Goodrated 6 years agoRating from February 2020 (more than 2 years ago)
- Bristol, BS10 6TW
- Goodrated 3 months ago
- Winscombe, BS25 5AA
- Outstandingrated 3 months ago
- Bristol, BS31 2GL
- 93 beds
- Outstandingrated 6 years ago
Rating from January 2020 (more than 2 years ago)
- Bristol, BS10 6TU
- 80 beds
and 2 more.