Care and Support Service - Cote Lane
Home care, Supported living, Extra care housing
Run by The Council of St Monica Trust
Goodrated 3 years ago
Rating from June 2023 (more than 2 years ago)
- Bristol, BS9 3TL
Care and Support Service - Monica Wills House
Care and Support Service - Monica Wills House is registered for home care, supported living and extra care housing in Bristol, run by The Council of St Monica Trust. CQC rated it Outstanding overall in September 2026 (last checked 11 September 2026). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
- Supported living
- Extra care housing
Monica Wills House, Cromwell Street, Bristol, BS3 3NJ
What CQC says
Overall rating
Outstandingrated 1 month ago (11 September 2026)
The service is performing exceptionally well.
Up from Good, 22 May 2018.
Last checked by CQC: 11 September 2026.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 1 month ago (11 September 2026)Is it effective?
Goodrated 1 month ago (11 September 2026)Is it caring?
Outstandingrated 1 month ago (11 September 2026)Is it responsive to people’s needs?
Outstandingrated 1 month ago (11 September 2026)Is it well-led?
Outstandingrated 1 month ago (11 September 2026)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good.
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good22 May 2018Read the report (opens in a new tab)
- Good8 January 2016Read the report (opens in a new tab)
About this service
- Type of care
- Home care, Supported living, Extra care housing
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Younger adults
- Registered since
- 18 February 2011
- Local council area
- Bristol
Who runs it
- Provider
- The Council of St Monica Trust
- Kind of provider
- Company or organisation
Other services from this provider
Care and Support Service - Westbury Fields
Home care, Supported living, Extra care housing
Run by The Council of St Monica Trust
Goodrated 6 years agoRating from February 2020 (more than 2 years ago)
- Bristol, BS10 6TW
- Goodrated 3 months ago
- Winscombe, BS25 5AA
- Outstandingrated 3 months ago
- Bristol, BS31 2GL
- 93 beds
- Outstandingrated 6 years ago
Rating from January 2020 (more than 2 years ago)
- Bristol, BS10 6TU
- 80 beds
- Goodrated 4 years ago
Rating from August 2022 (more than 2 years ago)
- Bristol, BS31 2GJ
and 2 more.