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Independent Support

Independent Support is registered for home care and supported living in Stoke-on-trent, run by Independent Support Limited. CQC rated it Outstanding overall in June 2019 (last checked 29 June 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a learning disability or autism.

  • Home care
  • Supported living

Enterprise Chambers, 276 Furlong Road, Stoke-on-trent, ST6 5UN

What CQC says

Overall rating

Outstandingrated 7 years ago (29 June 2019)

The service is performing exceptionally well.

Last checked by CQC: 29 June 2019.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 7 years ago (29 June 2019)
  • Is it effective?

    Goodrated 7 years ago (29 June 2019)
  • Is it caring?

    Outstandingrated 7 years ago (29 June 2019)
  • Is it responsive to people’s needs?

    Goodrated 7 years ago (29 June 2019)
  • Is it well-led?

    Outstandingrated 7 years ago (29 June 2019)

Not sure what the ratings mean? Read how CQC ratings work.

Understanding this rating

Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.

This rating is from June 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.

CQC rated it Outstanding overall. It rated “Safe” as Good. It rated “Effective” as Good. It rated “Responsive” as Good.

Questions you could ask

  • What has changed since the last inspection?

How often CQC looks again

There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.

About this service

Type of care
Home care, Supported living
Who it supports
Dementia, Older people, Physical disability, Learning disability or autism, Mental health needs, Younger adults
Registered since
6 January 2014
Local council area
Stoke-on-Trent

Who runs it

Provider
Independent Support Limited
Kind of provider
Company or organisation

Other services from this provider

  • The Willows

    Care home without nursing

    Run by Independent Support Limited

    Goodrated 8 years ago

    Rating from August 2018 (more than 2 years ago)

    • Stoke On Trent, ST6 7EZ
    • 12 beds
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