Goodrated 8 years ago
Rating from September 2018 (more than 2 years ago)
- Berkhamsted, HP4 2ST
- 62 beds
St Andrews Care Home
St Andrews Care Home is a care home in Welwyn Garden City, run by Colleycare Limited. CQC rated it Good overall in May 2021 (last checked 5 February 2022). It has 70 beds. It is registered to support people living with dementia, older people and younger adults.
- Care home without nursing
Great North Road, Welwyn Garden City, Hertfordshire, AL8 7SR
What CQC says
Overall rating
Goodrated 5 years ago (14 May 2021)
The service is performing well and meeting expectations.
Up from Inadequate, 23 February 2021.
Read the CQC report (opens in a new tab)Last checked by CQC: 5 February 2022.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 5 years ago (14 May 2021)Is it effective?
Goodrated 5 years ago (14 May 2021)Is it caring?
Goodrated 5 years ago (14 May 2021)Is it responsive to people’s needs?
Goodrated 5 years ago (14 May 2021)Is it well-led?
Requires improvementrated 5 years ago (14 May 2021)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from May 2021. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
CQC rated it Good overall. It rated “Well-led” as Requires improvement.
What CQC looks at
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Inadequate23 February 2021Read the report (opens in a new tab)
- Requires improvement8 February 2020Read the report (opens in a new tab)
- Requires improvement8 January 2019Read the report (opens in a new tab)
- Good8 April 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Dementia, Older people, Younger adults
- Number of beds
- 70
- Nursing care
- No, personal care only
- Registered since
- 16 December 2010
- Local council area
- Hertfordshire
Who runs it
- Provider
- Colleycare Limited
- Brand
- BRAND B & M Care
- Kind of provider
- Company or organisation
Other services from this provider
- Requires improvementrated 6 years ago
Rating from April 2020 (more than 2 years ago)
- Beaconsfield, HP9 2TN
- 31 beds
- Goodrated 9 months ago
- London, E17 3QS
- 64 beds
- Requires improvementrated 3 years ago
Rating from August 2023 (more than 2 years ago)
- Reading, RG6 7BY
- 72 beds
- Goodrated 7 years ago
Rating from July 2019 (more than 2 years ago)
- Hitchin, SG4 9AL
- 60 beds
- Goodrated 1 year ago
- Baldock, SG7 6EN
- 69 beds
and 12 more.