Goodrated 7 years ago
Rating from November 2018 (more than 2 years ago)
- Carlisle, CA3 9HP
Cera - Norwich
Cera - Norwich is a home care service in Norwich, run by Cera Care Operations Limited. CQC rated it Good overall in March 2019 (last checked 7 March 2019). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.
- Home care
108 Hellesdon Park Industrial Estate, Off Drayton Park Road, Norwich, Norfolk, NR6 5DR
What CQC says
Overall rating
Goodrated 7 years ago (7 March 2019)
The service is performing well and meeting expectations.
Last checked by CQC: 7 March 2019.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Goodrated 7 years ago (7 March 2019)Is it effective?
Goodrated 7 years ago (7 March 2019)Is it caring?
Goodrated 7 years ago (7 March 2019)Is it responsive to people’s needs?
Goodrated 7 years ago (7 March 2019)Is it well-led?
Goodrated 7 years ago (7 March 2019)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
This rating is from March 2019. That is more than 2 years ago. A service can change a lot in that time, for better or worse. CQC decides when to inspect again.
Questions you could ask
- What has changed since the last inspection?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
About this service
- Type of care
- Home care
- Who it supports
- Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Children and young people, Drug and alcohol misuse
- Registered since
- 16 November 2010
- Local council area
- Norfolk
Who runs it
- Provider
- Cera Care Operations Limited
- Brand
- BRAND Cera Care
- Kind of provider
- Company or organisation
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