- Hampton, TW12 1RT
- 4 beds
Support for Living Limited - 37 Barlby Road
Support for Living Limited - 37 Barlby Road is a care home in London, run by Support for Living Limited. CQC rated it Requires improvement overall in September 2025 (last checked 18 September 2025). It has 4 beds. It is registered to support older people, people with a physical disability, people with a sensory impairment and people with a learning disability or autism.
- Care home without nursing
37 Barlby Road, London, W10 6AN
What CQC says
Overall rating
The service is not performing as well as it should.
Down from Good, 11 January 2018.
Last checked by CQC: 18 September 2025.
The five key questions
CQC rates each service on five questions. Each has its own rating.
Is it safe?
Requires improvementrated 1 year ago (18 September 2025)Is it effective?
Goodrated 1 year ago (18 September 2025)Is it caring?
Goodrated 1 year ago (18 September 2025)Is it responsive to people’s needs?
Goodrated 1 year ago (18 September 2025)Is it well-led?
Requires improvementrated 1 year ago (18 September 2025)
Not sure what the ratings mean? Read how CQC ratings work.
Understanding this rating
Plain facts about how CQC rates and inspects services, as CQC describes them. This is not advice and not a rating of ours.
What CQC looks at
Safe: Requires improvement
CQC checks whether people are protected from abuse and avoidable harm. It looks at safeguarding, how risks are managed, staffing levels and training, medicines, and keeping the place clean to stop infections.
Questions you could ask
- How are medicines looked after and given on time?
- How do you decide how many staff are on duty, day and night?
- When something goes wrong, what do you do, and how do you tell families?
Well-led: Requires improvement
CQC checks how well the service is run. It looks at the managers and leaders, the culture, how the service checks and improves its own quality, and whether staff feel able to speak up.
Questions you could ask
- Who is the registered manager, and how can families contact them?
- How do you check the quality of care yourselves?
- How can staff raise worries, and how are they supported when they do?
How often CQC looks again
There is no fixed timetable. CQC decides when to look at a service again. It uses the information it holds about the service and how much risk it sees. It may look sooner if it hears of concerns.
Earlier ratings
Overall ratings this service had before, newest first. These are CQC’s own earlier ratings.
- Good11 January 2018Read the report (opens in a new tab)
- Requires improvement11 October 2016Read the report (opens in a new tab)
- Inadequate5 February 2016Read the report (opens in a new tab)
About this service
- Type of care
- Care home without nursing
- Who it supports
- Older people, Physical disability, Sensory impairment, Learning disability or autism, Younger adults
- Number of beds
- 4
- Nursing care
- No, personal care only
- Registered since
- 1 October 2012
- Local council area
- Kensington and Chelsea
Who runs it
- Provider
- Support for Living Limited
- Brand
- BRAND Certitude
- Kind of provider
- Company or organisation
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and 6 more.