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Comfort Call Newcastle

Comfort Call Newcastle is registered for home care and extra care housing in Newcastle upon Tyne, run by Comfort Call Limited. CQC rated it Good overall in September 2023 (last checked 21 September 2023). It is registered to support people living with dementia, older people, people with a physical disability and people with a sensory impairment.

  • Home care
  • Extra care housing

Park View Grange, Blakelaw, Newcastle upon Tyne, Tyne and Wear, NE5 3TD

What CQC says

Overall rating

Goodrated 3 years ago (21 September 2023)

The service is performing well and meeting expectations.

Last checked by CQC: 21 September 2023.

See this service on the CQC website (opens in a new tab)

The five key questions

CQC rates each service on five questions. Each has its own rating.

  • Is it safe?

    Goodrated 3 years ago (21 September 2023)
  • Is it effective?

    Goodrated 7 years ago (23 November 2018)
  • Is it caring?

    Goodrated 3 years ago (21 September 2023)
  • Is it responsive to people’s needs?

    Goodrated 7 years ago (23 November 2018)
  • Is it well-led?

    Goodrated 3 years ago (21 September 2023)

Not sure what the ratings mean? Read how CQC ratings work.

About this service

Type of care
Home care, Extra care housing
Who it supports
Dementia, Older people, Physical disability, Sensory impairment, Learning disability or autism, Mental health needs, Younger adults, Drug and alcohol misuse
Registered since
30 July 2013
Local council area
Newcastle upon Tyne

Who runs it

Provider
Comfort Call Limited
Brand
BRAND City and County Healthcare Group
Kind of provider
Company or organisation

Other services from this provider

and 20 more.