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Pembrokeshire County Council Domiciliary Support Service

Pembrokeshire County Council Domiciliary Support Service is registered for home care and supported living in Milford Haven, run by Pembrokeshire County Council Adults and Children's Services. CIW gives no overall rating. It rates 3 themes (Well-being: Excellent, Care and support: Excellent, Leadership and management: Excellent).

  • Home care
  • Supported living

Milford House Centre, Dartmouth Street, Milford Haven, SA73 2AH

What CIW says

Ratings for each theme, not an overall rating

CIW rates a service on themes, such as well-being and care and support. It does not give a service one overall rating, so we do not either. Each rating is shown below as CIW published it.

CIW does not publish the date of each rating in its data. The CIW page for this service has the latest inspection report.

See this service on the CIW website (opens in a new tab)

Ratings for each theme

CIW gives each theme its own rating. Each is shown as CIW published it.

  • Well-being

    How well does the service support people’s well-being and the outcomes they want?

    Excellent

    Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.

  • Care and support

    How good is the care and support people get?

    Excellent

    Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.

  • Environment

    How good is the place where people live? (Care homes only.)

    No rating for this theme. It may not apply to this type of service (the environment theme is for care homes only).

  • Leadership and management

    How well is the service led and managed?

    Excellent

    Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.

What the CIW ratings mean
Excellent
Outcomes for people are excellent. This is the highest of CIW’s four ratings for a theme.
Good
Outcomes for people are good. This is the second highest of CIW’s four ratings for a theme.
Requires improvement
Outcomes for people require improvement. This is the second lowest of CIW’s four ratings for a theme.
Requires significant improvement
Outcomes for people require significant improvement. CIW gives this rating where there are poor outcomes or significant risks to people’s well-being.

Not sure what the ratings mean? Read how CIW ratings work.

Understanding this rating

Plain facts about how CIW rates and inspects services, as CIW describes them. This is not advice and not a rating of ours.

This is what CIW says about how it rates and inspects services. Each rating on this page is shown as CIW published it.

How often CIW inspects

CIW plans inspections using what it knows about each service. For care homes and home care, its code of practice gives these gaps between inspections: up to 18 months (routine), 12 months (early) or 6 months (priority). CIW can inspect at any time.

“Requires significant improvement”

If CIW issues a “priority action notice”, the theme it relates to is rated Requires significant improvement. CIW then plans another inspection within six months.

About this service

Type of care
Home care, Supported living
Who it supports
Not stated
Local council area
Pembrokeshire

Who runs it

Provider
Pembrokeshire County Council Adults and Children's Services
Kind of provider
Local Authority

Other services from this provider

  • Havenhurst Home

    Care home

    Run by Pembrokeshire County Council Adults and Children's Services

    • Well-being: Good
    • Care and support: Good
    • Environment: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Milford Haven, SA73 3JU
    • 22 registered places
  • Hillside Home

    Care home

    Run by Pembrokeshire County Council Adults and Children's Services

    No CIW ratings published yet
    • Goodwick, SA64 0AU
    • 22 registered places
  • Martello House

    Care home

    Run by Pembrokeshire County Council Adults and Children's Services

    • Well-being: Excellent
    • Care and support: Excellent
    • Environment: Good
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Pembroke Dock, SA72 6SX
    • 8 registered places
  • Milford House

    Care home

    Run by Pembrokeshire County Council Adults and Children's Services

    • Well-being: Excellent
    • Care and support: Excellent
    • Environment: Requires improvement
    • Leadership and management: Good

    CIW ratings, one for each theme; no overall rating

    • Milford Haven, SA73 2AH
    • 8 registered places
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